Skip to content

AI agents & automation

AI agents that handle the work, within limits you set.

Chat and voice agents, knowledge assistants and automated workflows, connected to the tools you already use and designed to hand over to your team when they should.

Illustration of an AI agent handling one enquiry: it reads a voice message, looks up the account, checks the calendar and holds an appointment, then hands anything past its agreed limits to a person before replying.

What we deliver

What's included.

  • Chat & voice agents

    Every call and chat answered, even at 11pm.

    Includes

    • Voice AI agents
    • AI chat assistants

    Sound familiar?

    “We miss calls whenever we're with a customer, and they rarely call back.”

    The cost: Each unanswered enquiry is a customer who books with whoever picks up first.

    Open issues3
    • Missed call, no voicemail18:52
    • Missed call19:10
    • Website chat: “Are you open Saturday?”23:41

    How Adminless fixes it

    An AI agent answers, books and hands over, within limits you set.

    Agreed with you in writing before we build.

    1. It answers calls and chats on your number and website, day or night.

    2. It qualifies the enquiry and books it straight into your calendar.

    3. Anything urgent or unusual goes to a person, with a summary attached.

    What changes for you

    No more missed enquiries. Your team takes only the calls that need them.

    • Every call and chat answered
    • Bookings and call summaries in your CRM
    • Urgent calls put through to a person

    What you get

    • Voice and chat agent
    • Calendar and CRM connection
    • Escalation rules
  • Knowledge assistants

    Your team finds the right answer without asking around.

    Includes

    • Knowledge assistants

    Sound familiar?

    “The same questions land on my desk every single day.”

    The cost: Your experts lose focus to interruptions, and people guess when they can't find the policy.

    Open issues3
    • “Quick one: what's our returns policy?”09:05
    • “Which form do I use for this?”11:30
    • Searching the shared drive…15:20

    How Adminless fixes it

    We turn your documents into an assistant that shows its sources.

    Agreed with you in writing before we build.

    1. We gather your policies, manuals and guides into a private index.

    2. Your team asks questions in plain language.

    3. Every answer links to the exact document and page it came from.

    What changes for you

    Answers people can check for themselves, and experts left to focus.

    • The same answer, whoever asks
    • A source on every answer
    • Access set by role

    What you get

    • Private document index
    • Cited answers
    • Access controls
  • Automation & integrations

    The routine admin runs itself. Your team handles the exceptions.

    Includes

    • Process automation
    • Workflow orchestration
    • System integrations

    Sound familiar?

    “We lose every morning to sorting emails and copying data between systems.”

    The cost: Skilled people do clerical work, steps get missed, and nobody can see where a job is up to.

    Open issues3
    • Inbox: unread and unsorted08:00
    • Invoice to retype into accounts10:15
    • Confirmation never sent16:45

    How Adminless fixes it

    Agents and workflows do the routine steps, and log every one.

    Agreed with you in writing before we build.

    1. Agents read emails and documents and pull out the details.

    2. Workflows update your CRM, calendar and accounts in order.

    3. Anything sensitive waits for a person to approve it.

    What changes for you

    Admin done the same way every time, with a record of every run.

    • Emails sorted and replies drafted
    • Details entered once, in every system
    • Nothing skipped, nothing hidden

    What you get

    • Email and document automation
    • Workflow design
    • Run logs

How we work

Agreed in writing. Delivered to plan.

  1. 1

    Discover

    We map the problem, scope and risks, and agree them with you in writing.

  2. 2

    Design

    You review a clickable prototype and approve it before any code is written.

  3. 3

    Build

    Focused sprints against the agreed scope, with a written update every week.

  4. 4

    Launch

    Testing, go-live and a full handover, then support or the next version.

FAQ

Common questions.

What happens when the agent can't answer?
It says so and hands over to a person, with the conversation attached. Escalation rules are agreed before we build.
Which AI model do you use?
Whichever fits the task best on accuracy, speed and cost. We recommend one and explain why; you decide.
Can agents take actions, not just answer?
Yes, such as booking appointments or updating records. Sensitive actions can require a person's approval first.

Have a project in mind?

Tell us what's slowing your business down. We'll reply with the right next step.